Top Tier EMEA Retail Bank
Challenge: Increase margin at stable balance in a flat interest rate environment and align rates with customer needs, improving retention efforts without "buying" retention with rates.
Through a deeper understanding of price sensitivity and integrating Nomis pricing tools, the Bank was able to design more targeted retention campaigns for high-risk funds. Pilot project provided 18% net interest income improvement at stable balances. Bank halted cannibalization impacts between front and back book products to develop a more informed strategy. Subsequently, the Bank increased efficiency and effectiveness through a single platform — a common view into pricing outcomes.