We surveyed over 500 U.S. consumers who applied for a loan in the past 12 months, and whose application was accepted.

With the COVID-19 crisis well underway, the economic environment has drastically changed for lenders. But the changes don’t stop at just lenders — consumers have changed as well. Now consumers can very easily see and shop for rates allowing them to shop for mortgages just like they shop for clothes.

For our 2020 survey we look at consumer attitudes to lending in the socially distanced COVID-19 economy.

Download the 2020 Consumer Lending Survey to learn more about:

• The importance of pricing for consumers as they start their hunt for a loan and as they compare lenders before completing an application
• Whether consumers continue to consider and compare prices once their application is underway
• Just how loyal are consumers to your brand these days