2020 has completely upended how we work and do business. Already, we’ve seen changes in how customers are interacting with banks and lenders and more importantly, we’ve seen changes in their expectations. With all that’s going on, lenders are having to change themselves in order to meet demand.
What do we know? Everyone is smarter. With the constant digitization of the industry, consumers are shopping for loans armed with much more knowledge than ever before. We also know loyalty is dead. Pricing is the new king. So how can lenders adapt?
Find out in our webinar where industry experts from Nomis Solutions and Sales Boomerang discuss the hand that 2020 dealt us and the implications of these changes for 2021.