September 9, 2016 9:00:00 AM
Find out from IBM, Nomis Solutions, and Gemalto.
When a large Indonesian bank struggled to determine the actual size of its customer growth and its annual growth rate, its executives knew right away that something was wrong with how they managed customer data. Lacking clear visibility of accurate numbers, the bank’s executives had a difficult time analysing needs and strategising to promote future growth. Furthermore, the bank needed to comply with regulations from the central bank that required all banks in the country to establish an aggregated representation of customer data.