COVID-19 has drastically altered the world in 2020 and the lending environment is no exception. So we decided to survey the market and get a better understanding of the average consumer. What we found? Loan seekers have changed the way they shop as well as what they look for when making a decision. They are now shopping for loans the same way they shop for clothes -- with a lot of choices and very little brand loyalty.
For our 2020 survey, we dive deep into the minds of consumers who are in the market for a loan in this new socially distanced COVID-19 environment.